for-the-policy-holder

for-the-adjuster
for-the-contractor

Choosing A Restoration Service

As Fabric Restoration Specialists, we serve three customers on any given claim: The policyholder who has experienced a loss, the adjuster handling the claim, and the contractor doing the cleanup and rebuild. Each party has unique needs, and we work very hard to understand and meet the needs of each party involved in order to enhance their claim management experience. The following are examples of each:

For the Policyholder

  • Convenient scheduling options
  • Empathetic approach to each insured
  • Highly responsive communication
  • Red carpet delivery services

                                                                  

For the Adjuster

  • Appropriate, fast, and thorough documentation
  • Comforting and necessary services provided for the insured at a reasonable price
  • Proactive claim management
  • Subcontractors that are easy to work with, reliable, and responsive
  • Reduced administrative tasks required to ensure this aspect of the claim is properly coordinated

List of Services:

  • Regular Bulk Laundry
  • Dry Cleaning
  • Wet Cleaning
  • Hand Clean of delicate items
  • Pressing or Steam Tunnel
  • 24/7 Emergency Response Team
  • Inventory of all items
  • Pick up & delivery of clothing
  • Ozone- Deodorization of your items
  • Removal and re-hang of all draperies, curtains and cornice boards.
  • Secure Storage for the duration you are displaced from your home.
  • 24 Hour rush clothing order (Your first responder with help you gather 2 weeks worth of clothing for each member of the family that will be returned to you by the next day).
  • Requested Clothing Items (If you are out of your home for a prolonged period of time you can request additional items to be returned to you. This requires only a phone call and description of the items from you. These items will then be delivered directly to you).
  • 24/7 Access to our staff, ready and available to answer questions.

Restorable Items Include:

  • Clothing
  • Coats/ Jackets
  • Shoes/ Boots
  • Handbags
  • Leathers
  • Suede
  • Fur
  • Bedding/ Quilts
  • Rugs
  • Custom Draperies, curtains & cornice boards
  • Luggage
  • Wedding Gown & Veil
  • Hunting Attire
  • Porcelain Dolls
  • Stuffed Animals
  • Taxidermy
  • Tapestries